Crouse Automotive And Performance

I placed an order through their eBay store on February 17th for an LML up‑pipe and received no updates for almost a week. No tracking, no status change, nothing. After waiting far longer than reasonable, I had to call them myself just to get basic information. The part finally came in on March 3rd. It took Half a month! On my first two calls, I was told that “the boss handles that” and that he wasn’t in. Both times they took my name and number and assured me I’d get a call back — but I never received one. I had to be the one to call again. On my third call, someone finally bothered to look up the order, and the excuse I was given was that it “didn’t show up in his notifications.” That’s not an acceptable explanation for a week‑long delay, especially when customers are paying for parts an

If you’re looking for a place to store your vehicle for a month and not get what you paid for this is the shop for you. I went in to do the Brian Tooley Racing DOD delete kit with the truck norris cam, and I also ordered Speed Engineering long tube headers and their full exhaust system for my 2018 Chevy Silverado. I was told it was a 40 hour job and would be done in a week and a half. It sat at the shop for a month before I got a call saying it was ready. When I arrived to pick it up I popped the hood to find that the headers nor the full exhaust system I had ordered was installed. I had told Jeremy that the headers and everything for the exhaust was in the bed of the truck when I dropped it off. What made no sense was that the ARP header bolds I had ordered were used on the factory header

Awesome people , Great services , Competitive prices. My car went in limp mode and my check engine lights came on and would not drive over 2o mph. I brought my car in the shop and the owner ran some tests on my car and showed me what codes it was throwing and offered to replace parts Or replace myself and come back in and he would test it again. I decided to change the parts myself and save money . Car was still in limp mode , so I took it back and the owner cleared my codes and the vehicle has ran perfect ever since. Truly a big help to me and my family for his time , knowledge and generosity. I highly encourage using these guys for any of your automotive needs. in the end I was not charged a dime for the time and knowledge . Awesome People !!! Thank you !!!

In the process of purchasing my daughter a used 2016 Honda Civic, I stopped by Crouse Automotive in Soddy Daisy, TN for a pre-purchase inspection. They did an incredible job, super professional, thorough, and so welcoming! Highly recommend them! We have 6 vehicles and now I’ve found my new favorite shop.

I have never left a google review for any business, but I was seriously blown away from the service here that I had to share my experience. Brought in my 1990 Ford E-350/RV Van after being turned down from 6 other shops. My steering was super loose and my gas gauge was not working, one shop said it was my king pins and they quoted me an outrageous amount to replace them. Knowing that it would likely be labor intensive, I kept looking for the right shop. Another shop actually recommend Crouse so I gave them a call and they gladly looked at it for me. Ended up being a completely different issue, which saved me around $2,000 of unnecessary work. I could tell right off the bat that they took a lot of pride in providing high quality parts and doing the job right. It took about two weeks to get