Curry Honda Collision Center

Terrible Service, if anything goes wrong they hold 0% accountability and responsibility. Customer Service is at the bottom of the list. They will not work with the customer at all, if anything goes wrong that’s your fault. I went in for a windshield replacement to be installed. I dropped off my car on Monday 10/7 and picked it up on Sat, 10/12. They slapped a cheap 3rd party replacement that looks terrible. I went on that following Monday on 10/14, to see what was up. One of the employees came out and advised me that’s what I paid for, he proceeded to blame it on me for not specifying that I wanted OEM. Confused, I asked why in the world would I need to ask that when I’m at a HONDA Repair Center. I said that’s on you to specify to the customer that the 3rd party part was going to be used

I took my vehicle to the collision department and was greeted by Meg. She was very professional, knowledgeable and had all the answers to my questions including getting a rental. I then met John who was the same. He knew all the necessary steps I needed to take to begin the repair to my vehicle. I received effective and timely communication on the status. They made this process seamless. I truly appreciate the high standard of work that was given from beginning to end. Thank you Curry Honda.

The dealership exhibited a lack of accountability for the damages they caused to my vehicle. They attempted to manipulate me by claiming that previous work had been done and that the car appeared in that condition when I dropped it off, which was clearly not the case. They even provided photographs of my bumper, stating that it was already in the same condition as the ones in the pictures, when those damages were not present. Currently, my car’s bumper is in a state of disarray.

The problem started with Jesse in 2021. I brought the car to curry Honda collision to get a quote on a dent & scratch on the passenger side of the vehicle. Jesse presented me with a silly quote. I cannot believe Jesse tried to defraud a customer of $5,000. I guess it’s easy when the customer looks young & naive. Fast forward to 2022. I decided to give Curry Honda collision one more chance. I was involved in a minor fender bender in April. I brought the car to Curry Honda collision because I purchased the car from Curry Honda. I believed they would perform professional labor on the vehicle. I was wrong. Curry Honda received the vehicle on April 18, 2022 and was not ready until June 17, 2022. After numerous phone calls with Steve, we agreed that curry Honda collision would use OEM parts on

The repairs took 28 days but that also includes all the insurance communication and paperwork. Besides that, they did an awesome job with the repair and I don't even see a single presence of the scratches nor any dents. The paint is on point and back to being glossy. Additionally, great customer service and attention to detail from Jeff. He's been a great help with keeping in contact.