Custom Coach Auto Body

I love custom coach. Christine the receptionist is absolutely kind, understanding, and very efficient. The car that was banged up in an ice storm, looks absolutely brand new I would highly recommend custom coach for their professionalism and efficiency

I have had a poor experience with them. My car was taken to their shop after an accident. After a >3 month repair of my car they returned it. The car worked fine for a week or so but then on a long trip the car started shaking badly, was towed to the dealership repair shop, who then mentioned that "all the screws had come off of the engine"- which obviously sounds bizzare! . I then called the custom coach body shop that hey all the screws came off can you please take responsibility for this and take care of the bill but they refused. They were hellbent on convincing me that this damage was from the regular wear/tear of my car and had nothing to do with their incomplete >3 months repair. Eventually i ended up paying for something that clearly wasnt a fault of mine (given the very clear time

John and Christine are the best in the business. Christine is the energized bunny that keeps going:-). Her customer service is impeccable! She’s always smiling when speaking with a customer and is reassuring about the work being done. Christine is a gem! John is a comic.! He keeps you laughing when dealing with what can be a daunting task of getting your car fixed. My car looks amazing! I am very happy with the work the guys have done on my car. They even helped me get some white scratches on my car! I couldn’t be happier with my experience! I highly recommend Custom Coach Auto Body!

Do not go to this place. Once to this place last week in person the try to get a estimate and get my car in the shop. They turned me away and gave me a card saying email them for an estimate within 24 hours and we'll get back to you. Send them an email multiple times they did not get back to me until I asked in the fourth email why are you guys not answering me back do you not want work? They replied back saying you did not put the make of your car and the ear on the pitchers. They said if I adjust it they will get back to me right away, I adjusted it 2 days ago and sent them the email and still have not got a response. I've wasted over a week of my time trying to get hold of these people. Talk to them multiple times just for them to lie to me and push me away when I could have went to

They are so polite and very professional. The lady receptionist was so lovely, sweet, very great at her job, answered all my questions, helped me, and made sure I could get my estimate for my car. The company is fantastic. I definitely recommend them.