Custom Towing & Recovery, LLC

This company provided exceptional service. As an out-of-town visitor, my truck experienced a breakdown. Upon contacting them, they made every effort to assist me. Although my F800 work truck exceeded their towing capacity, they went above and beyond to help me get back on the road. This included providing hotel recommendations, transporting me to the hotel, and later, replacing a part roadside in challenging weather conditions. Furthermore, they ensured I received a favorable arrangement with another towing company to transport my vehicle to a mechanic. Should I require roadside assistance again in this city, I would not hesitate to contact them. Their support was invaluable during a difficult situation.

I am so thankful for this business and their customer service and their quality of work, they helped me in a very stressful time of need and were very accommodating, they were super affordable and so easy to work with! I highly recommend their business to anyone needing anything towed, always remember to request Custom Towing! Andy and Deborah are great people, thanks so much! I appreciate you both!

This company was a life saver. I had a tire blow at 1030 at night in Hannibal. The tech, Joe, was there shortly after I called and gave me a lead on where best place to get a tire was after he put my donut on. Their dispatcher gave me the name of hotels that I could take my dog to.

Great job Custom Towing & Recovery! 5 stars for Jeremy! He took the guesswork out of a breakdown by being super communicative about his ETA and location. He’s professional, kind, and efficient. I can’t recommend him highly enough!

Very fast response! Called and they were on site within 15 minutes. Great crew great price.