Cycle Werks in Barrington

I had an excellent experience here. Chase was my salesman. He answered my question over several weeks and never got tired of me and was never pushy for me to make a decision. They had an awesome deal on a new(leftover) F850GS with warranty, that wasn't much more than a used bike. It was so good I drove over 300 miles to get it. Thanks again

I’ve been a customer here for a while the whole team from Sales, Service and Parts has been an absolute pleasure to deal with. They always go that extra mile to make their customers happy. The best BMW shop in the Midwest. Keep up the great work.

Smooth Transaction. This was my first time purchasing a vehicle out of state, so I was nervous about the transaction. I was looking for a particular year Goldwing, with low mileage in candy red, and they had the perfect match. The salesman Chase responded to all text and calls, sent pics and videos on demand, which made me more comfortable with the transaction, so I decided to proceed. After the transaction, I wasn’t sure what to do when the title arrived, but it arrived in the mail with detailed instructions. I registered the motorcycle with no issues. I will likely travel 500 miles again on my next purchase because of the great customer service experience.

Buying my bike was a long process…years until a bike came out that I cared for(color). Didnt want to pay $3000 for custom job after buying. There was absolutely no pressure for the sale. Yet they kept me in loop with all the options year after year of the base model options and variants. When the color i loved finally came out they called and got me the best price with all the rebates. And got an option for 0% interest for 48mo. Plus another 48mo. After 50% paid off first 48. Nothing down except taxes and plates/docs. Well here it is a year later and needed a relay installed for a feature that had a recall. The service department here is exceptional. Prompt and keeping notified about appointments. Bike was brought in early as i always am early…finished in under the time frame originally

Buying my bike here was a great experience. Ross was awesome during the sales process — super helpful and made everything easy from start to finish. When I brought my bike back in for maintenance and inspections, the service team took really good care of me. Jeremiah especially stood out — he was patient, answered all my questions, and made sure I felt confident about the work being done. Overall, this dealership has been solid all around. They take care of their customers and make the whole process — from buying to servicing — smooth and stress-free. I’d recommend them to anyone in the U.S. looking for a place they can trust.