Darling's Collision Center

The service I recently received from Darlings Collision Center was nothing short of spectacular. I purchased a used Jeep Gladiator from a non-Jeep dealership. Over the past year, I noticed the ever so popular bubbling paint on all the edges of my doors, hood and tailgate. This is a common problem with Jeep Gladiators and Wrangler due to a poor manufacturing flaw. I discovered I still had a year and a half left on the manufactures warranty through Jeep (Stelantis). I called 5 Jeep dealerships to see if they would submit my claim for the warranty work. All refused for different reasons, none of which made sense. A friend connected me to a service department member at Darlings Newport Chrysler Dodge Jeep Ram. I spoke with Hunter, who was more than happy to take my information and check

I bought a brand new truck from darlings in bangor and was recommended to get my truck under coated at the Augusta location because they were the first darlings to do such work. Well, when I got my truck back, I noticed that they undercoated right over the salt and sand that was underneath the truck. It did look like they tried washing it, but they did a horrible job! If you come here please make sure you look for these things. I called and complained and was told they would contact me to set up a date to redo the work that they should have done right the first time. Here are some pictures of the sloppy job! I HIGHLY recommend going somewhere else. Where the workers take pride in what they do, and you won't have to deal with bringing your vehicle back!

My service was free because Darling’s parts & service damaged my vehicle when it was in repair. I was told the collision center would reach out to me to schedule an appointment to assess and fix the damage. Nobody ever reached out. It took me over a month to get in contact with someone (after leaving several unanswered voicemails). All communication only happened when I reached out to them, even after being told several times “someone will call you.” Finally, after 3 months of waiting to get my car fixed I was told the appointment itself would only take an hour. I waited for 3. Two weeks prior to this my car was towed back to service for more repairs and I asked collision and service to make sure the car made it to collision to get its bumper cover placed before I picked it up. They faile

I heard good things about Darlings, I'm new to Maine. I would not recommend at all from the experience and unprofessional that team is. I got my quote and said they have a 4-6 week wait time and I would recieve a call. No call i have been patiently waiting. No call 5 weeks waiting so I call and they told me my claim was canceled. The person didn't care and said they will have to make calls but now its a 6-8 week wait. This lack of consideration pisses me off. Not one person ever reached out to confirm cancelation.

Leon was great to work with. My car was in and out in just about a month. Professional and timely. My car looks great!