D&E Auto Repair

While traveling, needed a minor repair. Pulled in without an appointment. Super friendly & took care of us right away. Cannot recommend them enough! If we lived here we’d be using them for all our auto service needs. Thank you D&E!

Very good customer service. They diagnosed problems and possible Future problems and also Bill was very kind And courteous To me and he loved my truck it's a 91 toyota rock crawler . Also very Reasonable prices. I highly recommend them. I will definitely go back in the future It was the first time I had been there. Good , I took it when I did because because the Belts we're all shot. Replaced them immediately, they also put Put new ngk Spark plugs and wires a new distributor on it And the old distributor Was being held together by j b weld I couldn't believe it. I lost my 1990 rock crawler in paradise during the campfire wildfire sucked it was built by me from 03 Jr yr of high school until 2018 was done right by my And my friends one time. So I bought a 91 with all the Same stuff my 90

Always accommodating! I had a couple things done new battery a few weeks back and a last minute smog needed for my Audi..No problem got me in and out under 30 minutes! Best place to any car repaired or smogged.

I had work done on my car where I usually go and when I picked it up it idled rough. I took it back to them and they couldn't find out why, even tried to tell me that it idled normal after I drove mechanic around and clearly it was idling rough. I was told until a light comes on they dont know what's wrong and don't have hours to look into it. Really, I said dont you have a machine to hook it up to and find out that way? I don't know much about cars but I keep mine in pretty good shape. Girl up front told me no that unless I have a light that comes on then they don't know. So I said ok and left. I am a 65 year old woman and always seem to have been taken advantage of with auto shops. So I heard about D&E Auto seeing a post on FB that has good reviews. I went to them and Bill came out turne

Edit: About an hour after I posted this, Aaron contacted me personally and let me know he was reviewing my case. He took the issue seriously and too heart, and made clear he was dedicated to fixing the matter. Asked me to come in when I could so we could discuss things. I came in the next day and he immediately brought me into his office. We reviewed what Toyota told me, and he explained the extra pricing on D&Es side was because of a three year attached warranty. He was clearly frustrated and apologetic about my experience and admitted they failed. He also explained to me that usually the mechanics take pictures of issues so that they can be shown to customers as proof, something mine did not do but that he would make sure wouldn't happen again--he went so far as to show me the program. A