Debold German Auto

Good service if they actually service your vehicle. Made an appointment a week ago head of time and when the day came they couldn’t get to my oil change. I understand that situations come up but at least call your customer to let them know and they can reschedule the appointment. Instead I had to call to see what the hold up was. Spent the whole day without my vehicle which was unnecessary

DeBold and the guys at DeBold are amazing Every time I have to go to the shop they treat me like I’m their only customer Mike in Service is knowledgeable about my car and makes sure I understand everything about the service and maintenance and what will be covered by my warranty. Absolutely no surprises Matt in sales always has top notch used vehicles that anyone would be proud to own There is absolutely no better place to take your German make. They are always 10-15% less expensive than the dealer

I just needed new windshield wipers this time. They were ordered and put on in a very timely manner. The communication was also handled professionally. Thank you.

The worst shop in town very expensive, they wanted to charge $395 for an oil change. Brought my car there for a transmission flush and they couldn’t get it to work right after their work was done. One of the workers there offers to sell me one of their used cars because they were not able to fix mine. Pathetic. I will never take any car there again. Very unprofessional and rude.

I am so pleased with Debold! I was steered there by the AAA service technician that came to jump the dead battery in my BMW X3 when I returned to my condo in Bonita Springs. I needed a new battery ASAP and Debold got me into their service garage immediately! The representative I worked with was pleasant and professional and gave me a “heads up” that I needed my brake fluid flushed! I will soon schedule that service with Debold!