Dellinger's Oil & Lube

Sadly, Dillinger’s recently became really bad. I feel bad for leaving a negative review because the owner is a great guy and the staff is very nice. But the work and communication has become so poor I can no longer take my vehicles here (for repairs). What happened: I took my vehicle in for a knocking sound. I dropped it off when they first opened on a Tuesday morning. Three days later I called wondering what was going on and was shocked to hear my vehicle had still not been looked at. I talked to the manager in the back and he told me he “wanted the vehicle to sit for a few days before he diagnosed it.” I have no problem with this, I just wish someone would have communicated what was going on with me. I told him I know longer wanted the vehicle to be looked at, as I was angry with the po

I've been a customer since 2018. While I enjoyed their service under their old leadership, I'm disappointed of the lack of communication since they merged to Tire Discounters. DELLINGERS convinced me to get a credit card I only could use with them for all my repair work and bought a tire package they no longer honor. I'm having to find a new mechanic that would do repairs on my car now since they no longer take my credit card which I had to close 😒 since no other location takes it. They also closed the oil lube location next door. Those guys were awesome!However, some there are trying to keep the personal experience and the over and beyond service I'm used to that keeps me coming back. I don't know her name but she's the pretty young lady at the front desk with the piercings on her nose.

I went into the shop to have my oil changed. I had taken my old car there several times and had no issues. Since then I have found that it is under new management. And that doesn't seem to be a good thing. I got my oil changed in July but I just found out they didn't put my oil cap back on. This could have ended up really bad for me. I am so thankful that my family and I are safe. All I can say is that they have a lot to answer for!!! I WILL NOT bring my car or recommend this shop EVER again!! I'm highly dissatisfied with my service! I have pictures too. This was a great shop at one time with great management and quality service techs.

You know, I've been going to this place for years and had no issues until now. They had been my " Go To" for major repairs. I needed my rear rotors replaced; they ordered the parts and "repaired" it two days later. I paid for the service and, because I didn't have a ride, picked up my vehicle after they closed. While driving, I heard a grinding sound coming from my vehicle and when stopped, I could smell the metal; the sound was considerably louder whenever an object (vehicle, curb, structure) was beside me. I returned my vehicle the next day, the grinding was still present on my way to the shop, and advised them of the problem. I received a call that they (mechanic and service manager) drove it and heard nothing. The service manager got a little rude at the end of our phone conversation

I had 2 recent problems with my car and Don in service was my hero! He provided the nicest and most professional surface ever! He showed such concern for my situation, and solved both my problems in ways that my budget could manage. I will always use and recommend Delinger's to others. Many thanks, Don, and to all the staff.