Dinwiddie Transmissions

Carlos and his team are exceptional automotive mechanics and transmission specialists. When my truck started acting up right before my vacation, they quickly diagnosed the issue and fixed it. It turned out to be a coolant leak caused by a faulty Billet Coolant Block Off Plate, not a transmission problem. They even worked extra on a Saturday to get me back on the road safely and in time for my trip. Calling me at 8:30pm to let me know my truck was ready so I could pick it up that night to leave for my trip the next morning. Ashley, with Ashley Tires, was a great help through it all, both her and Carlos are wonderful people. When I called around to every shop from Richmond to Dinwiddie, Dinwiddie Transmissions were the only people who cared and were sensitive to the situation. They are an

I had an extremely frustrating and unprofessional experience with Carlos and Ashley at Dinwiddie Transmissions, and I would strongly advise against using their services. I brought my 1996 Chevy Astro van in for a full transmission rebuild in June, paying $2,100 upfront for the service. The van was my home and workspace, so I needed it back quickly and in working condition. After waiting two weeks, I picked up my van only to find the transmission was still slipping, and new issues had appeared, like stalling while braking or driving in low gears. When I called to report the problem, they told me to drive it for 12 days and then bring it back. Due to personal circumstances, I missed the 12-day window by a week but returned it under their warranty. They then had my van for over three weeks,

Amazing service Dinwiddie Transmission. They went above and beyond to get my vehicle running like new. Listened to my concerns, even showed me the issue. They exactly what I expect from a local business. If you want reliable work, honest assessment and local this is the place.

I was having problems with my 4 wheel drive in the middle of having to move and they helped me out with a fast solution that's was amazingly priced for same day service. I have taken that vehicle back for multiple repairs since. Excellent service.

They treat customers like thieves insisting on taking my keys while waiting 10 mins for cash after paying 80% of the cost of service via card. Threatened to keep the vehicle. Beware: my debit card info was stolen and used to make fraudulent purchases after having used my card at the location. UPDATE: The owner has responded with completely false information, with hopes of discrediting my financial soundness: for some extremely strange reason. My card was declined once, and I immediately checked as to why before any further attempts. Turns out, my card information had been stolen, and my bank then emptied following the first payment of $600 at THIS RETAILER. ( $600 to cover the used transmission the shop could not afford to purchase up front ) This being the case, I still promptly h