Direct Auto Insurance

Liza Gibson was my insurance agent...she was very knowledgeable about the products offered and made sure I understood all about them. She was very patient and I never felt rushed or unheard. I would recommend her for anything insurance!!

Bonnie has been my agent for many years. She is always pleasant and helpful. Her attitude is always positive and she always has a smile on her face.

I have been with Direct Auto Insurance for almost two years, and I can honestly say this has been one of the most frustrating insurance experiences I have ever had. From the very beginning, I learned the hard way how their customer service operates, and unfortunately it has only gone downhill. When I first started my policy, I was on automatic payments and called in simply asking for a couple of extra days to make my payment. I was reassured by the representative that it would not be an issue. Instead of just giving me the short extension I requested, she went ahead and changed my policy date without clearly explaining what she was doing. That single action caused my monthly payment to increase, which left me confused and stressed over something that should have been very simple. Not lon

Ms. Liza is the best I recommend anyone looking for coverage to reach out to her! Very informative, patient, and polite! She has excellent customer service skills!!

Patty Pruneda at Direct Auto Insurance is hands down one of the best insurance agents I’ve worked with. After contacting nearly a dozen auto insurance providers, Patty stood out with her professionalism, knowledge, and genuine desire to help. She walked me through every step, answered all my questions clearly, and found a policy that saved me hundreds of dollars. If you’re looking for affordable car insurance, great customer service, and someone who truly looks out for your best interest, ask for Patty at Direct Auto Insurance. She made the entire process easy and stress-free. Highly recommend her to anyone in the market for cheap auto insurance in Georgia with excellent support.