Direct Paint & Collision

I had such a great experience with Direct Collision after dealing with unexpected car damage. From start to finish, the entire process felt smooth, professional, and stress-free. A huge thank you to Tyler, who helped me through every step of the repair. He was patient, transparent, and incredibly knowledgeable. He took the time to explain what needed to be done, kept me updated throughout the process, and made sure everything was handled properly. You can tell he truly cares about both the quality of the work and the customer experience. Also, shout out to Josh for recommending Direct Collision in the first place and being such a great support throughout the repair process. Having someone you trust guide you through a stressful situation makes all the difference, and I’m so grateful for

I can’t say enough great things about my experience with Direct Paint & Collision. After someone sideswiped me and badly damaged my driver’s side door, I was honestly dreading the repair process—but this team made it absolutely seamless. From start to finish, the customer service was exceptional. They were attentive, thoughtful, and kept me updated every step of the way, always taking the time to answer my questions with care. When I got my car back, I was blown away. My seven-year-old city car looks nearly brand new—like the accident never happened. It’s rare to find a business that combines skill, professionalism, and kindness so effortlessly. I wouldn’t hesitate to recommend Direct Paint & Collision to anyone in need of auto body work.

This was my first time using Direct Paint and Collision, and I had a really good experience. From the moment I walked in, everyone was professional, warm, and easy to talk to. The whole crew made the process feel smooth and well organized, which really took a lot of stress off me. I want to give a special shout-out to Ian, the Customer Service Manager. The extreme cold weather slowed down the paint process, but he and the team did everything they could to stay on schedule and get my car back to me as promised. I truly appreciate that effort. They also noticed an issue with my tire and brought it to my attention, making sure I understood the safety concern. They even helped me find a discounted replacement tire to bring the cost down. That meant a lot to me. It felt like they were lookin

I can’t say enough good things about this collision repair shop. From start to finish, the experience was smooth, professional, and stress-free—which is saying a lot after an accident. Ian is phenomenal—he’s a wealth of knowledge, and his follow-up is absolutely impeccable. We especially appreciated his honesty; in an industry where that’s not always a given, it was incredibly refreshing. At no point did I feel price gouged, upsold, or taken advantage of. Everything was transparent and fair. I also loved how digitally savvy they are. You can book appointments online and receive digital updates on the progress of your repair and expected completion date, which made the entire process even easier. My brother referred us to Ian, and now Ian will be getting a LOT more business from our big

It was my first time using Direct Paint & Collision, and I couldn't be happier with their customer service. They were attentive, understanding, and incredibly helpful throughout the entire process. The staff went above and beyond to make sure my car was ready on time so I could avoid rental fees, which my insurance did not cover. When the repairs were complete, they even arranged for the rental company to pick up the rental car directly from their shop, saving me time, money and stress. The quality of their work was exceptional—I didn’t even recognize my own car at first because it looked so good. They truly made it look brand new again. Their professionalism, communication, and dedication to customer satisfaction really impressed me. I highly recommend Direct Paint & Collision to anyone