Dude's Muffler & Brake Shop

I’m honestly disgusted by the service I have received. Dude is great, but the blonde employee (Brad or Brady) is a piece of work!! He was hard to understand on the phone, spoke abruptly, and did not make any effort to explain the issue with my vehicle. The lack of communication is unacceptable and so was his behavior. I’m not trying to be rude, I am simply just warning others of my personal experience.

I searched around and between Dudes and Douglas in Frankfort they the best of the best..Great friendly service and will get the job done and will tell you what the problem is before they work on your vehicle..

I can’t brag enough about Dude! He got me in and fixed my car right up. My car overheated on me on my way home and turns out it was my thermostat which he fixed easily. He’s reliable, kind, and trustworthy! I won’t be taking my car anywhere else!!

Dropped my Mercedes there for exhaust work. Car was FRESHLY DETAILED, and in PERFECT CONDITION. I won’t even drop a vehicle off to be detailed without cleaning it a bit myself! When I picked the car up, there were muddy footprints on the drivers mat and the door panel, and the interior door handle on the drivers door was completely broken. I went back in to ask what happened, and was given the “it was like that when you dropped it off” speech. I’m not an idiot. I have several nice vehicles. They are nice because I maintain them extremely well. My detailer can even attest to the fact that the sore handle was NOT broken, but they just wanted to act like 3rd graders and say “you must have done it” “it was like that before” “we didn’t do it” - sticking me with the repair - which wasn’t har

Deserves his 4.8-star rating. Dude and his team are friendly, no-nonsense, and get right to business. Reasonably priced, I didn't feel reamed. I had a great transmission shop when I lived in Southern California years ago, but I'm very happy to see Dude running a good shop in my hometown.