Eagle River Service Center Inc.

I DO NOT RECOMMEND. I was in need of a tow after getting stuck on a Saturday. Called this shop and asked about pricing and if he could help me. He gave me the information and my mom called, after I left her a message I got in an accident, and I told him I needed to take the call and will call him right back. He then threatened me with if I hung up on him without giving him an answer on if I agreed to the towing service that I should not call back because he's not going to answer and he's not going to help me. My phone call with my mom lasted a couple minutes and I tried calling the shop two more times and no answer. He wasn't lying. What kind of a response is that? Zero understanding or empathy when I needed help. A tow company that uses pressure tactics and is willing to abandon you when

I was visiting from out of town when my alternator failed. Because it was around the holidays, most garages were booked a week out, but Eagle River Service Center went out of their way to fit me in since I was only in Eagle River for a few days on vacation. They completed the service quickly, and my car was running great afterward. The staff was incredibly helpful and even had my car warming up when I arrived. I’m so appreciative of their kindness and excellent service.

Excellent customer service skills, great response time & professional. Unfortunately, I lost control of my vehicle on 12/30. A friend referred me to call Eagle River Service Center. I called & a very professinal & polite voice (Maddie) answered the phone. Maddie immediately dispatched a tow truck to my location. Kurt was driving the tow truck. Kurt was respectful, professional & he kept both of our safety in mind at all times. I want to sincerely thank both Maddie & Kurt for being there to help rescue me during a stressful, scary situation. It was very dark out, no street lights with cars driving in both directions beside us - Kurt put his life on the line to help me last night. I am very appreciative & feeling blessed that no one was hurt. Thank you Eagle River Service Center for a job

This business is awesome. They know what they are doing, they are accommodating, VERY fair in their pricing, and VERY nice people to deal with. I have had them work on several of my vehicles on many occasions and every time it has been a good experience. If you want a vehicle repair place you can trust and have a good experience with, this place is it!

Big thank you to John! When I needed a new set of tires I reached out to him and he gave me a very competitive quote and got them installed very fast! Excellent service!