Ed Spencer Auto

Great place very helpful

Gave me the wrong transmission, and when I went to return it after a 2 hour and 15 minute drive. The guy charged me a 25% restocking fee when it wasn't my fault. Had no choice, Tammy has excellent customer service skills. Brother can be an a$$

Purchased an engine computer for a truck. The part was DOA so I called for an exchange or refund. They told me I didn't buy it there, which is funny because I actually went there to pick it up, even though I am a repair shop. If they treat commercial customers this way then I can't imagine how they handle walk in customers. I rarely write reviews, but I figure it's the only satisfaction I'll get for my money.

absolutely horrible.. called asked for part, claimed they had it. must've googled price of part as new and demanded that was the price i had to pay. since when do you get new parts from a junk yard? Idiot on the phone said, " guess its not for you then!".. like what kinda business are you trying to run? time before this(several years ago) i wanted 2 used tires to get by for inspection, same deal!! pay new prices for used parts... YOU'RE A JUNKYARD, NOT A DEALER!... dont understand how or why they get the business they get...

I bought a salvage vehicle here and he told me that the headlights worked fine and a few other little things and they didn't. And the engine had a big crack in the crankcase that I didn't find till I brought it home. So now im stuck with a vehicle with a bad engine that he said runs fine. Just make sure your parts are in good shape!!!