Elstro Auto
Richmond, IN · Auto repair shop
- Address
- Elstro Auto, 1119 NW 5th St, Richmond, IN 47374
- Phone
- (765) 488-1011
- Website
- www.elstroauto.com
- Status
- Closed · Opens 8 AM Mon
Elstro Auto is an auto shop located in Richmond, IN. It is one of 128 auto shops listed in Richmond. Its 4.7-star rating is above the Richmond city average of 4.3 stars. It ranks #5 among Richmond auto shops by combined rating and review volume. There are 10 photos associated with this location.
About Elstro Auto
Elstro Auto is a full-service auto repair shop in Richmond, IN specializing in brake repair, A/C service, diagnostics, oil changes, tires, alignments, suspension work, engines/transmissions, and key cutting/programming. See our website for a full... More
Hours
| Friday | 8 AM–5 PM |
Customer Reviews
Elstro has helped me several times, and my most recent visit was just as great as usual. When my van started acting up last Thursday, they got me in first thing Monday, even with the short holiday week. As a single mom with a full time job, I have limited time and heavily rely on my vehicle, and I trust Elstro to diagnose issues honestly without pushing unnecessary repairs. Matt quickly found the problem, ordered the part to be delivered asap by his supply truck, and reminded me I was due for an oil change and asked if I wanted to get it taken care of while I was there because he knows its hard for me to find time to get the van to them! During the multi-point inspection, he showed me that my drive belt—which had been cracked since I bought the van—was now in much worse shape. He always e
I’ve been a customer of Elstro Automotive since 2018, but unfortunately, the quality of service has steadily declined while prices have continued to rise. My most recent visit was for a diagnostic test, and they told me the issue was with the ECM — which turned out to be completely wrong. I ended up paying for two diagnoses, one from them and another from a different shop that correctly identified the real problem. After years of loyalty, this experience was frustrating and disappointing. I will no longer be using their services and would advise others to verify any diagnostic findings before committing to repairs.
Great service. Jeremy helped me out by fixing my brakes that were no longer available when the dealership could not come up with a solution. Because of a great first impression Elstro is my go to shop for repairs.
Awesome place! Usually take my car or trucks here when they need work done. Never had a bad experience and I know the work is done right with their team. Highly recommend!
I took my 2007 Toyota Sienna van in for a check engine light, they diagnosed it and said that all 6 spark plugs were the originals and all ignition coils needed replaced, Fine, it had to be done, so I approved it all to be done at a cost of $2,028, and some change. They fixed the problem, that is not my concern. What happened was the same night I noticed my windshield cracked. I took it back to them the next day. Thee owner comes out and said they did not do it, but would go in and review the tapes of them working on it, and be back. He came back out 10-15 minutes later with his cell phone, I was sitting in my van waiting, he walked over took a picture of the windshield, and I was thinking ok, he saw what happened and taking a picture for insurance purposes. He then walked over to my sid
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.