Empyre Auto Parts

I called about a Tesla model 3 hood and they reported that it was in excellent condition. Vehicle had been in an accident that damaged the front bumper, so I verified on 3 separate occasions that the hood was not damaged prior to driving an hour out to purchase the hood. They claimed that it was in great condition with no damage. Upon inspecting the hood when I arrived, there was notable damage where the hood was crumpled/buckled in the middle where the built-in crush zone is. Very disappointed. When I pointed out the damage, the salesman just replied "OK, that's fine" and walked away.

Called for window motor sent zelle partners ready for pick up Last min asked for a few more items and still came thru for me highly recommended 5 stars for me

Parts are take-offs and you need to inspect carefully. One of the parts I needed was pretty badly damaged , probably during removal, and I declined it. The other parts were as expected. Overall slow, but good experience because they had a part I needed to complete a job. Price is not cheap for the condition of the parts, but fair based on immediate availability. The younger guy working inside the office is nice and pleasant to deal with.

We have bought 3 items from this location. The last item we bought was was a strarter. They put a battery jumper to it to show that it spins. Ok, we took a chance thinking that we have a 14 day warranty. We installed the starter and it bearly turned the engine. On the second attempt, the starter just froze. We removed it and called Empyre and explained our situation and that we needed a replacement starter. The genius on the phone explained to me that it was my bad engine killing good starters. And that he would not warranty the part because our engine was to blame. Just flat out refused to exchange the starter and just hung up the phone. So, with no real warranty, we opened the starter to find it completely rusted internally. Which means it had sat submerged in water for a long time. They

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