Encore Automotive

I had just moved to Raleigh and didn’t have a mechanic yet when my Subaru started overheating and misfiring late on a Wednesday night. He was the first person who actually picked up the phone and was incredibly helpful from the start. He is one of the most transparent mechanics I’ve ever worked with, he even sent videos explaining exactly what was going on with my car so I could understand the repairs. As a veterinary student with a really demanding schedule, it’s hard for me to coordinate transportation or be without a car for long. He kept me updated frequently and worked hard to get everything fixed thoroughly but also as quickly as possible so I could get back on the road. I’m really grateful for the honesty, communication, and quality of work. Highly recommend!

Matthew (the owner) was very quick, reliable, and trustworthy. We were in from out of town when our car started making a scary noise, and Matthew did a great job getting us back on the road. Big bonus that his company is open on Sundays (yes, 24-hrs, roadside assistance, & Sundays!!!)! He is very flexible (2 locations and even an option to travel to you, if needed/within the area). Great pricing, transparent, and got us on the road quickly. It is hard to find a mechanic you can trust, yet Matthew immediately gave us a great impression! He did a thorough inspection of our vehicle, and continued to inspect after finding an issue to make sure nothing was missed. He also showed us pictures and videos of the issues to make sure we could see for ourselves. Also just a bonus with how nice and res

I had a flat and couldn’t get the tire changed because it was on a hill and didn’t have tire key. He came out and quickly figured out a solution and put on the spare. Super friendly and reliable. I would definitely call for any car help.

⭐️⭐️⭐️⭐️⭐️ Had my timing belt and water pump replaced, plus coolant and oil filled. The mechanic did a great job — fair price, quick turnaround, and really knew what they were doing. My car runs smooth and quiet now. He even explained different settings on the car. Honest and professional service. I would highly recommend.

I recently had problems with my steering wheel . I trusted that gentleman had knowledge of what the problem may had been . He spent more time promoting his business than actually checking my car . Needless to say he calls hisself an experienced mechanic! He nothing of the sort ! I am extremely disappointed and I will not be returning !