Enterprise Rent-A-Car

I had a reservation with a competitor that ended up being a disaster due to the reservation was not "booked". I walked into Enterprise on the same day and was able to obtain a rental with the help of Dalya Moore. Thanks Dalya for your friendly and professional customer service and ability to assist me so quickly.

This is the second time I've rented a vehicle from Enterprise and being able to complete my reservation on-line is a great time saver. I walked into the office and in less than 10 minutes I was driving off in a car. The people are kind and courteous and extremely helpful. I reached out with a question and immediately received a response. I will use Enterprise again should the need arise. Thank you for the great service.

Great experience with Enterprise this Holiday weekend cancelled a reservation at the last minute but after unforseen circumstances had to still get a vehicle at the last minute and Enterprise was able to still accommodate me and save my holiday trip thank you Dalya Moore wonderful excellent customer service!!!

Enterprise car rental experience while car being fixed was excellent. Dealt w/office in Grandview & they were so kind, respectful & helpful. Appreciate the attention to detail greatly!!!

Terrible employees with little to no solutions. I was "helped" by Michael at the couter who yelled at me and my wife told us our reservation wasn't ready or in the system, proceedes to dangle a reservation in front of us but only if we let him talk over us and be rude to us. I had to demand openly in front of the store for what was in the system. The building smells like a mold trap, and they had a wax melt going in the corner to try to cover it. Disgusting people working in a disgusting environment. Just waited for 20 mins for them to then walk out and tell me that they aren't going to sever us. Editing this again to update the fact they just put me and my wife on a no rental list after all this because Michael threw a fit.