Enterprise Rent-A-Car

I had a great experience with my rental. I even got locked out of my car dropping the rental off at 630 in morning and they opened the doors so I could stay warm waiting on the police:) they didnt have to do that. But thanks guys

Our rental went so smooth . Checked in online before saved lots of time. Car was nice n clean great gas mileage for our trip. We've rented from them before. Very friendly service and also very informative. Can't wait fir our rental next week for our florida vacation.

Great customer service in Peru! We rented a car from Benton Harbor, MI. A warning light came in saying our tire pressure was low. We found out we had screw in the tire. We tried multiple times to call the enterprise We rented from. No answer so we took it to a local midas who put the spare tire on. Unfortunately, the space was a used donut completely unsafe to drive back to Michigan on. We stopped at enterprise in Peru. They were AWESOME! They were able to get us an appt at a local tire place to get a new tire put on. Great service!

I reserved a rental for 10/25/2025 almost 2 weeks prior to that date. When I went to go pick up the rental they said they didnt have a reservation for me for that day, and began to tell me that my reservation was for 10/13. They did say that they had 2 vehicles i could get, but both of them i would be paying out of pocket for. My car was due in the shop on 10/27, not once did I say i needed a rental on 10/13. My insurance was paying for my rental and when I talked to them over the phone I was very clear on the fact that I didnt want to pay anything out of pocket. I had talked to enterprise on the 10/14 about having my reservation for 10/25 and was very clear that i needed it that specific day as i will be working 12 hour days 7 days a week for 3 weeks starting on Monday 10/27 and then righ

The absolute worst start to finish. They will rent out a vehicle with prior damage to you, you can have pick up and drop off pictures of the car in the exact same condition as when you picked up and then pull off wherever the bumper (Or wherever the damage was that they knew about) after drop off and call you to let you know you have to pay for it. I’ve been in dispute with them over this since June and have to follow up about why I haven’t heard from them. I send in the pictures of the car at drop off in perfect condition and they email me back every time saying the pictures won’t load. I asked for a different platform to send them on and they denied that saying they must be sent via email. They then stopped contacting me after continuing to send the photos in proving that the condition o