Enterprise Rent-A-Car

Dear Enterprise Management Team, I am writing to share my complete satisfaction with my recent rental experience, specifically due to the outstanding service provided by Derrick at your 109 E. Township Line Rd. location in Pennsylvania. Derrick is a brilliant and kind professional. He was incredibly patient and took the time to explain every detail of the rental process clearly. Based on the exceptional level of service he provided, I believe he deserves a promotion as soon as possible. Thank you for having such a dedicated individual on your team. Sincerely, T. Hall

I highly recommend renting and doing business here. The customer service and transparency are excellent. Whether you reserve by phone or online, the process is efficient and painless. When you arrive, the staff is courteous and there is no pressure. They get you in and out, clearly explaining the cost line by line. I’ve been to this branch twice this year, including very recently, and have been very happy with both experiences! I’ve unfortunately forgotten the two employees’ names, but I believe one’s first name begins with “F” and the other with “W” or “L.” I look forward to working with you two again. I just wanted to share my appreciation. Thanks!

I rent vehicles every weekend as I travel with NFL broadcasts. I just rented a Nissan Rogue from Enterprise this past weekend from the Township Line location. It was a wonderful experience ! The process, the people, the whole rental experience was awesome. I will gladly rent from them again. I thank them for their kindness and professionalism. The vehicle was in superb shape. If I need anything local, they will be getting my business.

Everyone else besides Ms. Willette were great with service. Ms. Willette does not know how to communicate while on the phone. She is very rude and disrespectful. When I called about the lack of communication with the company taking funds from my card she was very rude when I called in to ask for an explanation. I advise future costumers to work with the other employees and not her. I hope she works on her communication skills to better herself and the company especially her being a manager.

I was dealing with my 2nd vehicle getting hit within the same year so I was little more nervous than usual. Willette the manager was very polite and helpful to any questions or concerns I had. The gentleman that assisted in putting me in the rental was also polite and helpful. Smooth transition from pick up to dropping off.