Enterprise Rent-A-Car

JAMIE Was very helpful and very professional. We were able to go in and out without hesitation! He was super friendly and knew exactly what he’s doing! I know for sure every time I need to rent a car. This is the location that I will be stopping by.

Rented a supposedly AWD 7-Seater SUV for a family trip to Yosemite, and only to found out halfway that it is NOT an all wheel drive vehicle. I asked twice and they promised it was an AWD so I didn't triple check. It was Christmas day and we couldn't find any replacement AWD cars after arriving in Bay Area. It ended up sitting in my gf's parents garage for the next 3 days before we spent extra $$$ changing our plans…super disappointed, but turns out it's their system's fault. Either the manufacturer (Mitsubishi) mislabeled or someone at Enterprise who clearly doesn't understand cars labeled a FWD Mitsubishi Outlander SEL to be AWD. The manager lady at the front was kind enough to give me a partial refund, and promised me that she'll report to the company for this mistake in their system. T

Great place to rent a car. Jaime was super friendly even at 8am. Got the car and was out in less than 15 minutes. Got upgraded to an electric truck. Thank you. I will be back to this location for any rental needs.

We booked an SUV for a road trip over the holidays two months prior. I checked in the rental pick up online a couple of days earlier than the pick up day so we could have a timely departure to make it to our destination during daylight hours. On arrival at 9 am (when they opened), there was a line and no way of directly getting our car despite check in a few days early. This took about 30 mins. We were then rechecked and were informed that the car was not ready and would take 30 more mins to prepare. We requested them to provide a different car but because they were not accommodating. Since we were already late for our trip, we decided to cancel the booking and take our own car (which is a bit small for long trips with the entire family) instead. Overall, a very disappointing experienc

Honestly, had an amazing experience. Great staff, very professional and courteous. clean, reliable vehicles at a economical price staff went above and beyond. Gracias For being there for me when I needed you on a Sunday... I dropped off my vehicle on Tuesday in and out in minutes, just like when I picked it up. A+ team