Enterprise Rent-A-Car

I just had by far the worst experience that I ever had at enterprise car rental. I am a frequent renter and I have never had a problem with any of your rental agents until today. I made a reservation for 12.00pm on Saturday but my plans changed so I went into the Windsor CT location where I have always had a awesome experience, but I could not get a car any earlier because they were not available, OK understood so your rental agent Joe tried to help like he always does he found me a car in your Hartford location which is a little out of the way but I needed the vehicle for a meeting so I went to the Hartford location and was treated like a common criminal trying to steal a vehicle. Your agent Jannette Gonzalez was very unprofessional and rude. She asked me for three forms of ID and when I

The best rental experience I've ever personally had. My car was in the shop for a week and they had a vehicle available same day and at a good rate. Needed to get a few day extension and they gave eme the same rate. I ended up only needing it for one day and was refunded immediately for the 2 days I didn't use it. The whole experience was quick, convenient and painless. Will rent from the. Again if the situation arises and would definitely recommend them to anyone else who needs a rental.

Best place to Rent a car. I always tell my friends to go to Enterprise. I happened to go to the one in Windsor, CT. I found Joe in particular to be very helpful. He was a one man show dealing with everything alone that day and never skipped a beat. I will definitely be back again. Cynthia Folson

recently visited Loft 147 in Windsor, CT, and there was a major issue regarding my deposit. I was told that Geico had not paid for my service and that I WILL NOT receive a refund, which was incorrect. I have a video recording confirming that Geico did process the payment, and my adjuster, Stephen Kelton, confirmed this as well. The staff’s handling of the situation was frustrating, and it caused unnecessary stress. I hope Loft 147 updates their records and improves communication with clients to prevent situations like this in the future. STILL NO REFUND I’m heading to their location TOMORROW I NEED MY MONEY IDC ITS .50cent.

Staff was excellent and very kind. Would go to them again