European Concepts

I highly recommend taking your vehicle to these guys. The initial visit was great and they gave me a straight up price for putting a performance exhaust on my wife’s 2023 X5. They didn’t care that I purchased the exhaust separately and not from them. When I dropped the car off they said it would take a day to install. The install ended up taking two days. The exhaust came in about thirty pieces and they told me they wanted to make sure it was installed properly, that’s why it was taking longer. I definitely respect a shop that wants to do it right and not just slap it on to collect a buck. When I picked the vehicle up the price was the same as they quoted. Again respect to a shop that stands behind the price they quoted. Will definitely be taking my vehicle there in the future for all my n

Highly recommend European Concepts to anyone looking for a trustworthy garage! They truly exceeded my expectations—their communication was clear, their expertise was evident, and their service was outstanding. They clearly know their stuff and take pride in their work. I won’t be taking my Volkswagen anywhere else—not even the dealership. I’m so excited to finally be driving my car again thanks to them. Couldn’t recommend them enough!

I’ve been taking my car to European Concepts for a few years now, and they’ve always done a great job. Whether it was putting in a new turbo or just tracking down an oil leak, they’ve never let me down. I know I can count on them to take good care of my car.

This is the only shop I will take my vw to. I have been a customer since 2009.

The guys are knowledgeable I'll give them that. I brought my car there (06 jetta turbo diesel manual) with clutch problems, caused by another shop installing my clutch. I needed pictures and documented proof for my court case against the previous shop that the clutch was installed wrong and blew the transmission. European concepts promised to send me photos, and a typed report of what they found so I can submit them to the BBB. It started out, and they told me the transmission was full of metal and the mount was broken. I asked for pictures. Multiple times to submit them to the BBB. I had to call in nonstop and they never sent a typed report or pictures. I Lost the case without proof. That took 2 weeks. Than we talked about getting another transmission for my car because mine was damaged.