Excel Truck Group - Charlotte

We have consistently relied on Excel for our truck parts needs over many years, and their exceptional customer service never fails to impress. Jeff is always friendly, knowledgeable, and goes above and beyond to assist with any requests. He ensures that parts are delivered promptly, helping us keep our operations running smoothly. We highly recommend Excel for anyone seeking reliable, efficient, and professional service for their business needs. Thanks, Jeff!!

It’s nice to go to a store where the person who greets you is as friendly as Mrs. Lorena. It’s very rewarding because you feel very well taken care of. She is cordial, attentive, very kind, and extremely knowledgeable about her job.

Very good in service department. Rebecca & Horatio were great to work with & in the back Mike(shop foreman) & Joe Ramsey( mechanic) all performed above and beyond. Good work.

Our delivery Driver James is the Best. He always comes in here with an amazing attitude and goes above and beyond for us. He is always a pleasure to work with. By far the best delivery driver we have . Also David Belliveau is by far the most knowledgeable and helpful parts guy I have ever dealt with. He always gets us the right parts the first time around and is very responsive to our emails. He keeps us up to date with current orders and does his best to make sure we get these parts as fast as possible so the City of Charlotte can put there vehicles back in service as quick as possible. Thank you to the whole Excel team for taking care of us!!! Edward

Great customer service here at Excel has been a pleasant experience where Horatio has helped me get my truck processed for repair. His concern about my truck was out and beyond as he asked me core questions that were essential to my truck’s repair problems- then immediately took notes from specific details I gave him about those repair issues. His level of concern, professionalism, efficiency, and vigilance is a demonstration of excellence. My experience at Excel Truck Group has been outstanding. Thanks!