Firestone Complete Auto Care

Brockport, NY · Tire shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Brockport
#31
of 37 shops
City Percentile
8%
rating percentile
Address
Firestone Complete Auto Care, 6480 Brockport Spencerport Rd, Brockport, NY 14420
Phone
(585) 431-1250
Website
www.firestonecompleteautocare.com/new-york/brockport/6480-brockport-spencerport-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Status
Closed · Opens 7 AM Sat

Firestone Complete Auto Care is an auto shop located in Brockport, NY. It is one of 37 auto shops listed in Brockport. Its 3.7-star rating is slightly below the Brockport city average of 4.4 stars. There are 10 photos associated with this location.

About Firestone Complete Auto Care

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Brockport, NY... More

Hours

Friday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Lady D · Dec 2025

Robert was really nice and explained the importance and process of an alignment. It was done faster than expected. Thank you! One suggestion wear gloves please there was some grease on my door and steering wheel. Otherwise highly recommend . 😊

★★★★★ 5.0 Natalie Wanless · Feb 2026

I had trouble calling the store & drove up there to make an appointment. Chuck got me right in for an oil change. Afterwards we were discussing me getting tires later in the year & he gave me a quote for an upcoming sale as well as a quote for a tune-up. He didn't have to do that but always tries to save his customers money. I've been going to Firestone for 10+ years & it's service like this that keeps me coming back. Firestone saves me money in the short term but in the long term keeps me as a returning customer.

★☆☆☆☆ 1.0 Stacy Smith · Oct 2025

On a road trip and we stopped to have them look at a tire for balancing! The manager told my husband it would only be 30 mins and we were the first he was checking in. Then in walks a guy with an appointment at 9:00 but didn’t get there until 10 mins late and then another guy with a flat tire. Yet we were first there and told it would only take 30 mins, but they took the other 2 before us! They said oh they had appointments! YET the manager didn’t have the decency to tell us that they had 1 appointment in front of us - and the guy with the tire was a walk in!! I wouldn’t use them again - even if I lived in that area! We ended up being there 11/2 hours for a tire to be balanced! At least tell the customer you have appointments so that we can make the decision to stay or not!

★☆☆☆☆ 1.0 Shannon Kidney · Jun 2025

I brought my car in for a new gas tank. I asked them to give me a call with a quote for the tank and labor and approximate timeframe if it needed to be ordered. They called me to tell me it would be $900 for a new tank and that I shouldn't invest in it because there's a hole in my frame. Mind you, I just had it inspected 2 months ago with the exact mechanic that was looking at it this time. There wasn't a hole, they put a hole in it and admitted to it. They said the mechanic put his finger through it but it definitely looks like it was hit with a hammer. Why are you poking at my frame when it's there for a gas tank replacement? Now I'm being told I won't be able to get it inspected next year because they put a hole in the frame and I should just buy a new car, when I just bought this car 2

★☆☆☆☆ 1.0 james armstrong · Sep 2025

Total incompetence on the service technician. I brought my car in for noise when braking at slow speeds. I informed the technician I had pulled the ABS fuse and replaced it and the ABS light came on. So without clearing the ABS codes they tested it and it read bearings. After replacing the bearings I still had the same problem. Four times I bought it back for the same noise after replacing the bearings again they decided it needed grease. 750.00 dollars is a lot for some grease. Stay away from this store or pay for unnecessary parts.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

Top Auto Shops in Brockport

NameRatingReviews
dlg hightech detailing★★★★★ 5.020 reviews
Pella Cars LLC★★★★★ 5.020 reviews
Mavis Discount Tire★★★★★ 4.920 reviews
Four Seasons Collision★★★★★ 4.920 reviews
Big Time Services★★★★★ 4.920 reviews
Nb automotive and restoration★★★★★ 4.919 reviews
Dunn Tire★★★★★ 4.820 reviews
Spurr Chevrolet GMC Service Center★★★★★ 4.720 reviews
Nichols' Service★★★★★ 4.720 reviews
Splash Car Wash Express★★★★★ 4.620 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.