Firestone Complete Auto Care

I had an excellent experience at Firestone Complete Car Care, and a big part of that was thanks to Seth, the service writer. Seth is one of the best and most knowledgeable employees at this location. He took the time to clearly explain everything that was needed, answered all my questions, and made sure I felt confident about the work being done. His professionalism, honesty, and attention to detail really stood out. The service was smooth, timely, and stress-free. I highly recommend this Firestone location, and if you get the chance to work with Seth, you’ll be in great hands.

I went in three weeks ago because my brakes had been getting worse for months and my steering wheel was shaking when I braked, especially when it was hot out. I was told my rear brake pads needed to be replaced and the rotors resurfaced for $500. I ordered the parts, but when my boyfriend’s shop checked it out, we compared the current rear pads to the new ones using a flat head screwdriver and confirmed they were still at 50%. They didn’t need to be replaced at all. The real issue was hot spots on the front rotors. After replacing the front rotors and adding new struts and spring assembly, my car drives like new. I’m very glad I didn’t spend $500 on unnecessary repairs. I strongly recommend getting a second opinion. I would not return to this location after being given incorrect informatio

Had an emergency tire situation, these guys took me in 15 minutes until close, and did an alignment well pass closing time. Shout out to David on the alignment, no hands no problem straight line.

We came in to get our tires balanced coming in from out of town. The tires were unable to be balanced but they put on our spare for us and didn’t charge us anything. Seth was so great going over all the info and even fitting us in. Wonderful service!!!

So this place is incredibly overpriced and predatory towards women. I went in to get one of my headlights and my tail light replaced. Turns out it was more than just two bulbs. Okay cool. Seth comes out and tells me that to replace all my burnt out lights it is going to cost over $600. This is for an old 2012 car. No fancy lights. I don't know a lot about cars and I must have given that vibe because I trusted that this must be accurate pricing for labor and the bulbs. Didn't have the $600 to drop so I got offered $50 off just for applying for the credit card. I go ahead and do it, shocker I'm approved. They take off $50 and then an additional 10% for using the card to pay. I leave my car overnight since I brought it in kind of late. I tell a few people about my experience and everyone thin