Firestone Complete Auto Care

Alexis and Felix are two great Firestone employees. On the front end, very professional, hospitable and understanding. Also, motivated and eager to get issues resolved in a timely manner. On the back end, professional, knowledgeable and goes above and beyond to explain issues and curiosities in question, without wasting time. Both employees have given an experience that I can say tops dozens of other visits to various Firestone’s in the area and around the nation. Keep up the good work and all my business will stay here!

had a great experience at this Firestone location. Kristy helped me from start to finish, and she was phenomenal. She was professional, knowledgeable, and patient, and she took the time to explain everything clearly without any pressure. Customer service like hers is hard to find these days. The process was smooth, communication was solid, and I left feeling confident that my vehicle was taken care of properly. Huge shoutout to Kristy—she’s a true asset to this location. I’ll definitely be coming back and recommending this Firestone to others.

I went for an alignment and everything was smooth as silk. I really have no complaints with Firestone I’ve used several of them throughout the country. They do good work, they have qualified mechanics, and they guarantee their work.

Service was professional at all levels. Very accommodating and pleasant staff. Store manager Kristina Hyman is exceptional when dealing with the public and her staff. The service tech did a fine job. A very pleasant visit indeed. Thank you, Shirley Davis

Had a great experience at Firestone Huntersville today. Ali helped me purchase 4 new tires for my truck, answer a ton of questions, and helped me understand the value in the firestone member card, I also purchased the lifetime allignment here. Super happy with the service and will be back for future service visits.