Firestone Complete Auto Care

My wife called and spoke to a nice woman on Friday about heat not working in car. Was told to bring it in on Saturday at 10:30. When I get there on Saturday was told they were about 3 hours behind on appointments. I kinda understand that. Then told they didn’t have anyone there that was certified to work on heating issues that day. So why was I told to bring it in on a Saturday if no one could work on it? Big waste of time!

I came in assuming my main issue on an inherited car from my father was brakes- took it in here and found out it was mainly my wheel bearings! When i took it home the first day, it drove 20x smoother, but on my commute to Missouri, it made a scratching. I called them back and they were incredibly quick in making things right, taking another look at it the next day and getting me squared away! Many thanks to Brian for his attentiveness and wonderful service!

Super knowledgeable about our Jeep setup and very helpful. We had a small leak, from getting something stuck between the rim and the tire while off-roading, and we needed to confirm that the tire was still safe for daily use. The staff was extremely helpful and pleasant doing everything they could think of to find and fix the issue.

I couldn’t have asked for better service! They were able to get my car in quickly for new tires and even an oil change. Great prices! Awesome customer service!

Excellent facility, staff very professional. Ashley manages everything from techs to customers. Highly recommended.