Firestone Complete Auto Care

I had a great experience with Firestone Auto. They were very thorough and took the time to clearly explain everything that needed to be done. The hours are extremely convenient, which made scheduling easy. I was even able to drop my car off before leaving out of town and pick it up when I got back. The whole process was smooth and very convenient. I really appreciated the professionalism and communication.

Always have excellent customer service from this location especially your service representatives. I refer all my friends here for almost 2 decades. Isaiah who attended to my car, ensured that all maintenance necessary are checked properly. Happy Holidays!!!

I had an exceptional experience at Firestone in Missouri City. From the moment I called to schedule, Jose was incredibly courteous, patient, and helpful—he made the entire process smooth and stress-free. Chris and the entire Firestone team reminded me why they never disappoint. Their professionalism, attention to detail, and genuine care for customers always stand out. Whether it’s routine maintenance or an unexpected concern, they go above and beyond every single time. If you’re in need of quality, trustworthy vehicle maintenance, do yourself a favor and stop by Firestone Missouri City. You’ll be met with outstanding service from people who truly take pride in their work. Highly recommended!

Everyone was quick to help. Even for walk ins. Friendly and respectful. They told me whats wrong with my flat tire and gave great recommendations. They explained very well what happend to it. They did not charge me for checking the problem since I am still choosing options for repair. They offered me replacement tires if I wanted it with great prices or to follow up my tire warranty if it is still within the time frame. No charge for now for their trouble. Amazing. Free service. I appreciate that very much. I do highly recommend this place for their service and their staff. I feel their motto of honesty is implemented well. They did not pressure me into anything. Keep it up guys! More business to you all. Thank you.

Jose was professionally phenomenal. I spoke with him over the phone about my tire and he was able to assist me right away. Although it was busy he still made sure to answer all of my questions and concerns. Thank you for the excellent customer service 12/10 will recommend.