Firestone Complete Auto Care

Derek the tech was great. Brian the service writer/service advisor was awesome and knew what he was doing. Service was quick and I got my vehicle back in no time. Firestone is much quicker and better than pep boys

Can't say enough positive things about Nathaniel! He's thorough, very knowledgeable, friendly, honest, and obviously cares a great deal about his customers and profession. Single-handedly, he saved me thousands on repairs on a pre-owned vehicle I had checked out at this location. I was so impressed, that not only did I bring another vehicle I was looking at to buy to them, and specifically request Nathaniel, but these guys are going to be my regular mechanic from here out! Thanks Nathaniel!! I also want to acknowledge and thank Jamie and Mike at the front desk for their friendly and helpful service too! You guys all rock!

They did the work at a good price - lifetime alignment is a win after 2nd visit! I have 1 observation, had an appointment for alignment but a walk in arrived before me and I was pushed back 30 minutes? Otherwise it is a 5 star experience. Tech and manager are always personable - which is nice.

Allan is the ABSOLUTE best!! He always thoroughly explains everything in detail and makes sure the customer always gets the BEST deals including any discounts applicable. He is FAIR & HONEST and makes sure the customer feels good about everything and not feel that we sre getting ripped off like at most places. Thank you, Allen for taking your job serious and all that you do!! You truly are a GEM!! 💜💜

Brian was a super star for us. We came in with a slow leak and he said they were very busy from Christmas and would need a few hours. But we were going to Longwood Gardens in two hours! I asked if there was anything he could do. He talked to the tech and got us in right away. Waiting area was comfortable but I walked to the mall. He called soon with the update that I needed a new tire since the previous plug was leaking. He gave me options and pricing. I picked one and he said it would be done in 15 mins, and even came in cheaper than he thought! He thoroughly explained the warranty and had me on my way. We had a great time at Longwood, and a great experience at Firestone.