Firestone Complete Auto Care

Awesome service, I would definitely recommend! They’re straightforward and don’t talk down to you if you aren't a "car person." I recently came in with a slow leak from a nail in my tire, and even though they were clearly slammed, they managed to squeeze me in so I wouldn’t be stuck over the weekend. They also do a solid job with the "Lifetime Alignment" service—it's definitely paid for itself given how many potholes are around here.

Scott at Firestone was extremely polite and knowledgeable about what my car needed. He explained the issues with my car and gave me details on each repair that needed to be done. There was a sale on tires so he suggested I wait a week to bring my car in so I could take advantage of the tire sale which was amazing and helped me save a couple hundred dollars on the total bill.

DO NOT GO HERE!!! I’m leaving this review to warn other customers, especially anyone who has experienced pressure to approve unnecessary repairs. About six months ago, I had my rear brakes and rotors replaced on my 2021 Chevrolet Tahoe LT at this Firestone location. At that appointment, the manager (Scott Phillips) told me after the fact that it was “corporate policy” that brakes and rotors must always be replaced together. That claim felt questionable, and I later researched Firestone’s policy and learned this is not universally required. On 1/31/26, I returned for a front brake inspection. I clearly stated I only wanted front brake pads replaced and did not want rotors unless they were truly out of specification. My vehicle has only 50,018 miles, and I drive about 8,000 miles per year

My service here is always great! The store is clean, the atmosphere is positive, and the morale of the team really shows. Terrance always takes great care of me and makes sure I have a good experience every time. Highly recommend!

I previously came to depend on Firestone for being honest, competent and prompt. They're still prompt, but they really lost my confidence on my last visit. I needed new tires and an alignment, and that's exactly what the work order said. So when they called me and told me they recommended that I get an oil change, a cabin air filter change, and an alignment, I realized they were just trying to pad the bill. My oil had literally been changed two days prior. My cabin air filter was replaced 4,000 miles ago, and I had already requested an alignment. It was on the work order! The frosting on the cake was that the car's alignment was in spec before they did any work on it. Their own printout says so. So I think it was unfair to charge the full $129.00 for the alignment. A good shop would