Northville City Car Wash

Today was the last time I go through this car wash. Apart from it being pricey, the last few times I did this was out of convenience after the price change, but had noticed it does a sub par job. This time there was soap all over all four sides of my car and I had to go down the road and rinse it down at the self wash. Even if you tip decent to have your vehicle wiped down they do a terrible job. I was so not happy to see just how much soap was all over the place, this is no worth $9. Mad me so mad having had to spend more to actually get the rest of it cleaned down the road on top of the nice tip I gave which ended up being one expensive wash after it all. Never again.

Hate to complain about this car wash, I’ve supported it as long as I’ve lived in the city, but they need to step it up. The problem I’m starting to notice is the wash you get isn’t the wash you pay for, it’s based on what you drive. Attached photos are after going through the wash. For context, I own 4 vehicles and visit this car wash twice a week, every week. When I am in my wife’s new car or mine, the washes are great, they take time to hose them off, spray bug remover on them and give it a little brush. When I come through in either of my vans, they push the button and send you right through. It’s not only that, their demeanor and dialogue change based on which of my vehicles I’m in. Saturday’s car was last week in the van, got sent right through (even after a $5 tip).Today, I return

Best Carwash in the general area! Great customer service and a great wash experience. My car came out spotless and I’m very satisfied. They also have a new parking lot with all new complimentary vacuums and towel dryers. I would definitely recommend this wash ⭐️ ⭐️⭐️⭐️⭐️

editing previous 5 star review. Place has totally gone down hill over the last decade, and really fell off the last 2 years. Vacumms used to all work, now most dont. Used to have drying rags out for you to dry your vehicle. Used to be that there were always clean rags. then got to the point where they were always all nasty and you had to dig through the dirty bin. now there is a person drying off your car that you are guilted into tipping. I had signed up for a monthly membership. Cancelling is absolutely impossible. still dont have my membership cancelled. No one answers the phone. the website is broken and you cant login. used to be the best wash in town. Now im never going back.

Everyone here is so kind and helpful! Good experience every time …nice refresh for the car. Free vacuums .