Firestone Complete Auto Care
Pearland, TX · Tire shop
- Address
- Firestone Complete Auto Care, 2908 E Broadway St, Pearland, TX 77581
- Phone
- (281) 810-9310
- Website
- www.firestonecompleteautocare.com/texas/pearland/2908-broadway-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Status
- Closed · Opens 7 AM
Firestone Complete Auto Care is an auto shop located in Pearland, TX. It is one of 197 auto shops listed in Pearland. Its 3.9-star rating is slightly below the Pearland city average of 4.4 stars. There are 10 photos associated with this location.
About Firestone Complete Auto Care
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Pearland, TX... More
Hours
| Saturday | 7 AM–7 PM |
Customer Reviews
From the moment I walked in, I was welcomed. The atmosphere was great! The place inside was clean , the ladies bathroom was very clean. They diagnosed my car and told me what was needed. The mechanic did a great job. I left my car thinking that it will be all day however it was sooner than expected. I will definitely come back and recommend to my family. The manager was great!
Quality performance, quality service, and knowledgeable. From the very beginning when I called to ask about tires, Jay was very kind and answered all of my questions. The tire I was focused on wasn't being sold anymore, so they offered a newer and better tire. They matched prices too, and took my car right in upon arrival. I added an inspection, and they were quick and informative. This business also offers other services for your vehicles, so they're worth a try if you need something done on your car/truck. Awesome service and people.. Highly suggest them. :-)
Do not trust these "big" auto shops!!! All they want to do is take your money. I took my car to Firestone because it was making some weird noises when turning and a knocking sound. Figured it was something to do with the power steering. Firestone did a diagnostic and determined that my rack and pinion was broken. The quote to get the parts replaced plus labor was about $2000. I took my vehicle to another mechanic for a second opinion. The 2nd mechanic confirmed that the rack and pinion are NOT broken, nothing wrong with them. The only thing he saw was a leak in the power steering reservoir. Total to replace that and the 2 hoses plus labor is $230.
I called in to inquire about cv axles and the store manager Michael was absolutely awesome with his customer service. He educated me on what I thought the issue was and even gave me advice to help diagnose my issue so I wouldn’t be chasing my tail. Overall, I was very pleased with his customer service and we need more guys like him.
The service I received was professional and efficient. The staff was willing to here my concerns about the importance of my time schedule. They quickly installed my tires in less than a hour to make sure I could meet my schedule for that day. Everyone was courteous and professional.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.