Firestone Complete Auto Care

From the moment I walked in, I was welcomed. The atmosphere was great! The place inside was clean , the ladies bathroom was very clean. They diagnosed my car and told me what was needed. The mechanic did a great job. I left my car thinking that it will be all day however it was sooner than expected. I will definitely come back and recommend to my family. The manager was great!

Quality performance, quality service, and knowledgeable. From the very beginning when I called to ask about tires, Jay was very kind and answered all of my questions. The tire I was focused on wasn't being sold anymore, so they offered a newer and better tire. They matched prices too, and took my car right in upon arrival. I added an inspection, and they were quick and informative. This business also offers other services for your vehicles, so they're worth a try if you need something done on your car/truck. Awesome service and people.. Highly suggest them. :-)

Do not trust these "big" auto shops!!! All they want to do is take your money. I took my car to Firestone because it was making some weird noises when turning and a knocking sound. Figured it was something to do with the power steering. Firestone did a diagnostic and determined that my rack and pinion was broken. The quote to get the parts replaced plus labor was about $2000. I took my vehicle to another mechanic for a second opinion. The 2nd mechanic confirmed that the rack and pinion are NOT broken, nothing wrong with them. The only thing he saw was a leak in the power steering reservoir. Total to replace that and the 2 hoses plus labor is $230.

I called in to inquire about cv axles and the store manager Michael was absolutely awesome with his customer service. He educated me on what I thought the issue was and even gave me advice to help diagnose my issue so I wouldn’t be chasing my tail. Overall, I was very pleased with his customer service and we need more guys like him.

The service I received was professional and efficient. The staff was willing to here my concerns about the importance of my time schedule. They quickly installed my tires in less than a hour to make sure I could meet my schedule for that day. Everyone was courteous and professional.