Firestone Complete Auto Care

Great place! Highly recommend. Had a loved one in the hospital for surgery. After drop them off saw tire light on dash. Tech found 2 tires with nails. I explained they came out of surgery and had to pick them up. Not only did they get me back on the road to get my loved one, but were sympathetic and just amazing. Dylan is an amazing employee and I would definitely use them for all my tire needs. Thank you to Carlos who did the work too. Amazing customer service!

If 0 stars were available I’d do it.. ALMOST FOUR HOURS FOR AN ALIGNMENT?! Ridiculous and mind you they took the car off the lift TO PUT A DIFFERENT CAR ON IN THE MIDDLE OF THE APPOINTMENT!! Also had work done(unrelated to the alignment) on the car by another mechanic recently and they had the audacity to ask for MY receipts for MY car cause it wasn’t for them. As a person who has gone through Firestone BEFORE (not this location) I’m appalled by the work they do. Do NOT go to this with this place if you can help it!

this is an updated review just don’t go to them. They didn’t diagnostic fully sure they didn’t charge me, but I need that done and because that that could’ve caused me more time of money they said there was a soft With my sensor i took to a machine shop who actually smoked test it even thou the check engine shut its self off before i went there and my charge pipe was ducked typed on they’re now in the process of fixing it, but the fact that they couldn’t be bothered to smoke test and missed that shows you just how bad firestone is mainstreet is bad to there it’s a reason whenever I ask around people say don’t go to Firestone shame next time do what I asked you to. I don’t care if you don’t charge me for it but I need my car diagnosed. I can be safe on the road now I imagine if my charge pi

Got all four tires new and an alignment, took only 5 hours waiting in the shop,when they gave me the keys and told me it was finished, I got in my car,I noticed the TPMS light was on.The service tech told me to drive it for a while and it would go out.I drove it to Milwaukee to work, and soon as I got out of work the light stay on the next day,so I came back to Firestone, and they said I have to make an appointment so I scheduled it the next day,when I came back the next day, they didn't order no TPMS like they told me they would, they just switched the tire to the other side and told me to take it to a dealership!I've been going to Firestone for 20 years! No respect from the Firestone on Washington Ave. I am never going back, I was treated like a punk taking customers that just walk in wh

Had a bad experience at the shop on hwy 20 called cass and she went above and beyond to make sure that I was taken care of Mikey also was very informative about questions I had! 10/10 would reccomend going back