Fitzgerald Peterbilt of Fancy Gap

Don’t come to this dealership they are like a joke they don’t care I called and ask that I have DPF light on can you check and fix ? The guy said yes come on over here I reached 1.15pm no doubt they hooked up computer soon and not tell me anything after 2 hours I asked again that what’s going on he said you have DPF problem but don’t have time to fix till next 48 hours I said why did you not tell me that you can’t fix he said nothing so I left that facility there was other driver told me that his truck in shop more than a month still not fix so I would strongly suggest you that try to avoid to come here

While our truck has been in the shop, the people here have been nothing but caring, kind, and extremely helpful. We have our dog with us so rather than bringing her into the driver's lounge, we've been sitting outside in the trailer or playing in the grass. While sitting out here, one of the employees brought us some water, and even brought a cup "for the baby" (our dog) without us even asking! By far the best experience we've had with a truck shop!

ABS/TC and Check engine idiots lights came on. Despite being 2 mechanics short and backlogged a week, they ran a quick diag to see what was up and if it was a “quick fix”. Turns out a bad wheel sensor, and they pulled me right in.

⭐⭐⭐⭐⭐ If Your Truck’s Gonna Break Down, Pray It Happens Near Fancy Gap Let me just say this: if you’re going to have a mechanical breakdown that threatens your entire week, your schedule, and your sanity—do yourself a favor and make sure it happens within towing distance of Fitzgerald Peterbilt in Fancy Gap, Virginia. Now, I’ve dealt with my fair share of repair shops over the years. Some places make you feel like you’re just another VIN number in a sea of despair. Not Fitzgerald. From the moment I rolled up (well, limped in, but that’s semantics), I was greeted with something rare in the trucking world: competence and courtesy. Diagnostics? Swift. They plugged in, poked around, and figured out the issue so fast I wondered if they had a crystal ball in the back. A highly competent mecha

Best experience I have ever had at a dealership nationwide! My driver pulled in (without prior notice) with a broken EGR pipe. They had the part in stock and had him back on the road within an hour and 45 minutes after he walked thru the door. 100% recommend!!!