Five Star Fire

If you’ve ever heard, it’s not the problem it’s how you respond to a problem that counts. We had an issue with the service done on our motor coach. I didn’t notice the problem until after I brought it home. I immediately called Mike in the service dept. And without hesitation he told me to bring it back and he would make sure I was happy. Mike never became defensive or unprofessional he apologized and took responsibility for the shortcomings. Mike promised me he would correct the issue and that I would be 100% satisfied. I want anyone who reads this to know I am 100% satisfied and because of Mike’s commitment to correcting my concerns I will definitely return for my next service. Thank you Mike.

I took Winnebago motorhome in to check an engine light. Complained to them about the lack of power and the constant regen. It took the mechanic less than an hour to find the problem, which was a crack in the hose that went to the turbo. Had to order the part for delivery next day. Replaced the part and tested all work. The rig runs great now with power that I never had before. Thanks to Five Star Fire for finding the problem that a previous Freightliner Service Center could not find. Five Star Fire's service department namely, Denise, was very helpful and courteous. And the technician was very thorough in his explanation of the issue. They allowed me to stay overnight in the RV and provided me with 50 amp service (had to wait for part). I highly recommend Five Star Fire to any RV

They did the thirty thousand mile check up on my RV which has a Cat engine, Allison trans, on a Freightliner chassis. They found the slow leak on my air system in record time. I will try to get it into their shop prior to the coast to coast run this fall. Not an inexpensive place, but reasonable for the piece of mind.

Very professional and quick work, took me in same day I called and had me out within an hour with my Qualcomm fixed.

Got worked done on qualcomm. Make sure u call them first to make an appointment or if they can take u as a walk-in.