Fletcher Collison Center

John the owner and his Team are craftsmen at their best in the auto body repair market. They repaired my BMW X5 perfectly and thanks to their work the car looks like it’s new again! Great people doing excellent quality work!

Absolutely the worst experience with any car related issues in my life. No communication, terrible repair you can clearly see sanding marks threw the paint. Clearcoat contamination. Job not completed. 5 weeks in shop getting the run around. Avoid at all cost. And they were recommended to us from the BMW dealership in Asheville????

CUSTOMERS BEWARE !!! I’m very disappointed customer. $20k they were paid between two branches . Hendersonville and There Fletcher location. 8 months to get my car back the first time. Traction control didn’t work. I figured that out when i started fishtailing side to side at 45mph. Barely got it back under control. Paid to have the frame checked. Not 30 days later my steering control arm broke in my driveway. Another 10k to replace the frame , steering control arm ,front fender etc. 10 months i waited. Finally get it back clutch slipping like crazy. Pull up on a curb at work go to back off it . It almost rip the whole front bumper , grill etc off the car. I tell them when i take it back for them to install my decals something was right. What happen. I park in the same place always away fr

These guys are the best!! This is the place that was referred to us by bmw and theme never let us down. Prompt, professional and courteous. There are no surprises, it is what they say and they have worked with all the major insurance companies. I've recommended them to all my friends

I brought my car here after being involved in a hit and run accident and had an absolutely terrible experience. Staff was incredibly rude and communication was poor to non-existent. At the time when I brought my vehicle in, they did not have a voicemail set up on the main phone number that is listed on their website. As a result, neither myself nor my insurance company was able to call them to check on the status of the repairs, and we could not leave a voicemail for a call back. There ended up being significant delays with the repairs as well, and the shop neglected to communicate these delays to my insurance company. As a result, I had to pay an extra $160 for a rental car that my insurance company would not cover because the shop did not provide them with an accurate timeframe for the r