Forbes Auto Parts & Service

A couple of weeks ago I was in Hutch visiting friends. My car battery died the day I was to leave. The folks at Forbes were able to quickly get me a battery and install it that afternoon. They didn't try to take advantage of me by raising prices, service fees, etc. I highly recommend them.

We had good experience here ...until we didn't. You definitely get what you pay for here. While they offer low prices, they do terrible work. I've had oil changes and bought tires from here with no issues. So I decided I would bring my vehicle here when I needed a new bearing and sensor. They only changed the bearing even though I specifically asked for a new sensor to. So we had to bring it back again a different day. They changed the sensor, and when I got the vehicle back the dashboard lights that had been in question were off. They turned back on within 2 minutes of driving it down the road. I immediately turned around and went back to talk to them. They basically told me and my boyfriend that they didn't know what else to do and to go somewhere else. So, we got a second opinion, and t

I went into Forbes and the owner was so nice and wanting to help me with my tire knowing I just moved here and didn’t charge me to look at it. I love family owned places and I will be taking my car here from now on! It was a great Experiance and I worked at a shop for 9 years where I used to live and this place felt like home and a place that I trust to fix my car!

First I will say that this is not a bad shop. It's getting out of date, the building is getting old. I think there's a high turnover on their mechanics. Most of the mechanics are not formally trained, it seems. However, they do offer service at a lower price than most places in town. I've had them do breaks, tires, and oil changes on my cars several times with no issues. However, I don't think I would trust them with anything more complex than that.

I use to think very highly of this auto shop. I really thought the customer service was great, until yesterday. A very nice mechanic at Forbes figured out that a vehicle I had recently purchased had a rusted frame. They were so helpful during the whole situation. Unfortunately, I ended up taking the person who sold me the bad vehicle to small claims court and asked the owner of Forbes if he would vouch for me to help me prove the vehicle was damaged prior to me purchasing it, as this was a huge point in the case I was trying to make in court. I called months ago and asked if the owner would be willing to help me out and he agreed to, I called this morning to see if he had gotten around to signing the paperwork I left for him to sign and he said yeah, stop by. When I arrived to pick up the