Ford of Lake Geneva, LLC Service

Definitely watch your back with these guys in their service department. Ask for all charges in writing. One guy told me the price of my repair was $436. Then another guy called and told me it was $759. They hit me with over $300 worth of hidden fees that I never agreed to. Never put anything in writing. Never informed me over the phone and then claimed that I should have known better or that it was my fault because I dropped my car off on the weekend, using a service that they offered me! I guess I should have known better! Lol. Anyway, I'll never come back here again. And we have three vehicles. I've always had good experience with kunes Auto groups. They seem to be a lot more honest and transparent. If you're getting your car fixed or if you're shopping for a new car, I would definit

Very professional and courtesy employees. They were kind enough to drive me back home and pickup later. I always enjoy coming here because its easier and convenient for me versus and crowded Ford dealer. I will continue to come here for service.