Frank's Meadowlands Freightliner

What a great experience, had issues with another dealership that basically cheated me of certain features. Went to Frank's and immediatley his staff handled the situation, honored my warranty, no hassles, and in one day he returned my truck with all the new parts installed. Amazing!

The best place ever!! They care about their customers especially Joey and frank. Always there to help when you need them. Can TRUST them 100% They only people I will let touching our moving trucks!! Highly recommend 10/10

Not at all happy with the service. They have had my truck for over a week and haven't even run their diagnostics yet. I told the service consultant Rick the results of the diagnostics we had on the road, which he ignored after a "quick initial assessment", but never got back to me with any follow up information. Instead he has basically held my truck hostage for this entire time, while giving me the run around on a daily basis. I understand that they may be busy, but Rick tells me every day that he will have answers the next day and he never does. Yesterday morning he told me he would have an answer later in the day, but never followed up and left for the weekend. I had reminded him that this is my only truck and I need it on the road to survive, at which point he asked me slyly if I

We used to go the different places no one is as good as Joe the service manger. We took our Hino to the place we brought it for service on an issue we had with the light going off buzzer off on the Hino several times and they could not figure out but when (we Travel an hour and half )brought it to Joe attention he figured it out within the same day and it hasn’t went off since. He good with understanding the situation and tackling it and getting it done. Very friendly and always helpful. Will continue to travel and hour and half so see Joe with all of our trucks and not worry about anything because he always makes us feel comfortable.

What an unexpected surprise, having some overheat issues in my RV. From the first conversation to the last I knew these guys were the real deal. Exceptional service, thanks Joe & Nelli, knowledgeable maintenance, troubleshooting, thanks Ray! If you have a Freightliner and you're having issues this is your go to, hands down the best! My best to all, thanks. Shannon