Fremont Ford Lander Service

I had a terrible experience with the Fremont Cody Ford Dealership. I attempted to schedule an appointment with them and when i arrived for the appointment they did not have an appointment in the system for me. They found my appointment but it was scheduled for a Friday three days earlier. We have a son who plays football on Friday night so I would never have scheduled an appointment on that day. They did zero to try to accommodate me. There was no manager on duty who tried to discuss the matter with me. All around bad leadership. I felt like the customer service people were complacent and really didn’t care. Too bad because I was getting ready to purchase a new vehicle and I wanted to get a minor issue fixed before I traded it in. Fremont Cody will not get my business. Too bad because I a

Every time we’ve taken a vehicle in for service or cosmetic work done it’s taken so long before we’ve received our cars/truck back. Every time, over a month at least. Recently we’ve taken our son’s car in to have the brake line repaired* it’s been there 3 weeks again, my husband was told it was ready yesterday he went to pick it up and the brakes were the same!!! As though nothing was touched! Also, They charge so Much and the work has not been honest or good quality! I wish there were better mechanics in this small down but there aren’t and this seems like a case of a big business taking advantage of small town vehicle owners!! I keep telling my husband don’t take our vehicles there but we rely on our cars for work and my son’s college transportation! If there were another option I would

David was my service consultant when I had some work done with my F150. He kept me informed and was great to work with! I highly recommend Fremont Motors in Lander for any service work needed.

Broke down South Pass rest stop…. Fremonts mobile mechanic Grant… assessed problem… took me back to Lander…. Brought me out next morning with parts….made the repairs in 15 minutes…. I was back on the road… it was economical and great service!!!!

Service was wonderful! They gave me a ride to work and delivered my truck after my oil change! I was impressed!