Gabrielli Truck Sales & Service, Bronx

ONLY GO HERE IF YOU WANT TO PAY THEM TO DAMAGE YOUR TRUCK. This shop is the worst. Held my truck for 3 weeks and broke my windshield. My truck is in worse shape than I dropped it off in (the shop busted up my windshield) and they sent me a $2k bill. They held the truck for over 3 weeks for a check engine light and then I pay my bill and pick it up and the windshield is broken!!!!! Costs me 3 weeks of a rental truck and now more to get my windshield repaired.

The nicest staff and always willing to go above and beyond finding parts to get our trucks back on the road.

The new location is a very convenient. Hands down, working with Kirk in the service department is just a very pleasurable experience. Had a few mini issues with some of our new trucks, Kirk prioritized them and get us back on the road right away. He is a tremendous asset to your organization.

Worse costumer service. In this heatwave, their store does not provide air conditioning. People are dying from heatwaves and they don't care about how hot and humid inside the store is. In addition, there is no line for people who ordered online and made the payment online 3 months ago. They make you wait with the rest of the people who are there at the store to purchase parts, which is not usual for gabrielli truck stores because I been to Queens and Long Island stores which have a separate window for picking up parts for costumers who made the payment 3 months ago like myself. Moreover, I ordered 2 interior Volvo curtains which was processed by Peter Santana who is forgetful and irresponsible when it comes to online orders. I had to call him and bothering him to ask about the status of m

DO NOT SERVICE YOUR TRUCK HERE. THIS IS A WARNING!! Make sure to know exactly what is wrong with your truck and then bring it to there. Otherwise I promise you they will make problems to your truck to charge you most of they can. Thats what they did to me. I wanted to pull my truck from there to another location and they are not letting me do that. Its been 1 week and they are still “assembling” the truck. Plus charging me storage fee everyday of $150 plus Diagnostic fee. Which I have never been told about this. I promise you these people are liars. They are accusing me the things I have never told!!! I have all recorded. What a nasty people and company. Never saw something like this in my life.