Gerber Collision & Glass

ABSOLUTELY DO NOT GO HERE! If I could give negative stars, I would. This is without question the worst shop I’ve ever dealt with. I had to bring my car back six times — and each time something else was broken or done wrong. The trunk lid still leaked after multiple “repairs,” the bumper kept popping off, hardware was missing, and parts were left broken. They even glued my rubber trunk seal on crooked — who does that?! The paint job was just as bad. Instead of repainting and blending the back properly, they dabbed random spots that peeled off almost immediately. Now my car is rusting because of their sloppy work. The manager is defensive, rude, and refuses to accept responsibility. He does not listen to female customers at all. The paint buffing is terrible, the bumper clips are broken, a

Gerber repaired collision damage and replaced an electronic sensor in accordance with an insurance claim. Jacob (Estimator), was easy to deal with and provided prompt updates to the insurance adjuster and to me on costs/progress. Gerber completed the job early! Outside body work looks flawless, electronic sensor seems to be working as it should. If not, work is warranted. Great experience from start to finish!

My Kia sportage sustained some scratches on the front bumper, Jacob was great at quickly getting me an estimation of services, and scheduling service work. The Work took a few extra days to complete due to a paint shortage but he kept me informed, and I appreciate that. My front bumper looks really great and Jacob is a great asset to Gerber Collision and Glass. I am super happy with how it looks and the service that I received. I think this is location deserves a lot of recognition for their customer service! Thank you Jacob, I appreciate you and the team!

My experience at Gerber Collision was very disappointing. I went in for help with my SilverRock claim, but the receptionist, Sue, was extremely unprofessional and difficult to work with. I provided my information, yet she acted as if nothing was on file for me. I sent the required email multiple times, but she continued to say she never received it, which caused unnecessary frustration. Her attitude was unwelcoming and reflects poorly on the company. Gerber Collision needs someone friendlier and more professional at the front desk. I will be taking my business elsewhere.

Dave was so helpful!! He was fast , efficient and did not charge me for buffing out a little white paint off my red car. I will definitely be back if I need services.