Gerber Collision & Glass

Kris Taylor with Gerber Collision was amazing. He kept us informed, and went above and beyond to get our car repaired and getting us back on the road in a timely manner. He worked with our insurance company and made it so simple on our end. I highly recommend Kris and Gerber. 5 stars!

I truly appreciate the friendly and knowledgeable staff! The ladies are always so professional and sweet. Chris handled my account and kept me updated every step of the way—I never had to call to ask for an update. When I mentioned that my rental car had to be returned, Chris said he’d inform the team and they’d do their best to get my vehicle ready sooner. While I appreciated his effort, I didn’t think they’d actually manage to finish ahead of schedule. Boy, was I wrong! The team had my car ready 8 days before the promised date—truly incredible! The work done on my vehicle was absolutely out of this world—I almost didn’t recognize my truck! On top of the outstanding repairs and service, the team went above and beyond by detailing the interior as well. I didn’t pick up a dusty or uncared-

Their customer service goes above and beyond for you the customer. They listened, kept me updated every step of the way to all my repairs. Gave me a promise date, and completed the work days before that date. And when went to pick up our Escalade what a beautiful finish job in their work. My Escalade was detailed and looked like a brand new vehicle. Definitely recommend this location in El Reno OK, and if ever needed our family will use them again.

We're very helpful. Let me know step by step and had the job done before the estimated date.

My car died immediately after I got it back-they had it a month to fix it after I hit 2 deer-I brought it to this shop because 2 dash lights came on after my accident the 'check charging station' and 'low oil pressure' the charging station light came on immediately when I got it back. Called the shop to inform them of this issue and they were no help, they essentially blamed me because I couldn't pick it up immediately once it was "fixed" (it took me a few weeks to get enough money to pay my deductible) they claimed the car not being driven for 2 weeks caused the battery to go bad. Between me and my insurance company we paid Gerber over $5,000 and my car didn't make it more than 3 miles. After taking the issue to my insurance and having my insurance agent talk to Gerber it's been decided