Gerber Collision & Glass

Terrible. They replaced my back bumper and tailgate after I was rear-ended. I picked up the car and drove it to Virginia for Thanksgiving. The car would not start once I got there. They referred me to a local shop some distance away which was not even a Gerber facility. I found a nearby local shop in Virginia which found that Gerber had not secured the battery cables after completing the back bumper replacement. Gerber is now refusing to pay the cost of the diagnosis and repair of their mistake by the Virginia shop. Liberty Mutual is also now refusing to pay my out-of-pocket expenses related to the incident as well. (I had to rent a car to return to Indiana, then had to buy a plane ticket to return to Virginia to pick up my car.) Negligence in completing all aspects of the repair

The staff at Gerber Collision & Glass was professional and accommodating. Per my last visit, I was impressed with the office manager who offered a very welcoming upbeat greeting and environment making sure to better align my trust in Gerber Collision & Glass for future service. Thank you for yesterday. :)

After two weeks of delays beyond the original installation date, Gerber finally replaced the windshield on my Mini Cooper. The installer broke the pillar trim on the drivers side, broke the clips on the gutter gaskets, and left the top gasket loose and misaligned. I called Gerber the next day. The agent took my information and told me that I would receive a callback. Two days later, I've yet to hear from anyone at Gerber. Take my advice and buy your windshield from a professional organization that stands by its work. Stay away from Gerber.

I had a recent collision that had me check my car here for an inspection. Knowledgeable, friendly staff was helpful in answering questions, and setting expectations.

They did a great job on the repairs after I was in an accident. Kept me up to date on their progress. They even cleaned the inside of my car. It looks brand new.