Gillette Auto Group

Gillette, WY · Used car dealer

Rating
1.4/5
★☆☆☆☆ 1.4
Reviews
11
Rank in Gillette
#110
of 123 shops
City Percentile
10%
rating percentile
Address
Gillette Auto Group, 401 East Lakeway Road, Gillette, WY 82718

Gillette Auto Group is an auto shop located in Gillette, WY. It is one of 123 auto shops listed in Gillette. Its 1.4-star rating is slightly below the Gillette city average of 4.6 stars.

Customer Reviews

★☆☆☆☆ 1.0 Tia Foster · Jul 2020

We bought a car from Rusty that we didn’t know had some sort of leak inside the car on the right hand side. It’s a bunch of water. The hood doesn’t pop open and the check engine light just came on. He said everything works and it is perfectly sound. It also has an exhaust manifold leak. None of this was stated when we left. With it. He said it does great on the highway but wobbles like it’s going to fall apart on you. He also said the A/C was great and ran cold but it ran hot. We had to recharge it. Finding more and more that is wrong with this car. I had two young babies with me and he still sold us this car.

★☆☆☆☆ 1.0 Aj A · Aug 2020

Got a Jeep commander. Sold it to us with two babies under the age of 2 with us. Has a leak that leaks inside the car. Not even a week after buying the radiator broke. Rusty said everything was perfectly sound. He said A/C ran ice cold. Didn’t work. Had to recharge it. Had to replace all four tires because the steel was showing. Could have popped. Hood doesn’t open. The handle to the front seat broke on us. Now we have to replace it. After replacing all the tires. Horrible person to buy from. He was nice and friendly but lied to our faces even though we had children with us. Trying to make it home now without it overheating and ruining the car. Could get stranded on the side of the damn road with two children because of him.

★☆☆☆☆ 1.0 joy mcnutt · Jan 2020

We set up a date and time to come look at a vehicle, drove a hour to find Dusty didn't bother showing up. Then after buying a vehicle from him he stated, "I will send the paperwork to your bank since you have a loan." Ok sounds good right? No, we had to make several calls to try and get it. Even the courthouse called for us! Dusty never returned a phone call til we got the State Compliance Officer involved. Even then they only sent the title and they had to call again to get the rest of the paperwork!

★☆☆☆☆ 1.0 Bryce Dougal · May 2022

One star is not low enough. Sounds like many individuals from gillette and surrounding areas have been issued a no tresspass notice with Dusty simply because of a disagreement. Guess that's why he doesnt sell many vehicles. If you dont come to terms...you will recieve a no tresspass notice. I would not recommend doing any busniess with gillette auto group or auto scene detailing. You will only recieve sub par services and walk away disappointed. The only thing you will have to show for it is a no tresspass notice free of charge!!

★☆☆☆☆ 1.0 Vanni Man · Nov 2023

They'll take your money and leave you with a car that will work for a couple days . My friend got a car from them and both her tires fell off. The interior was repaired with Elmer's glue and playdoh. This place is the worst place to get a car please don't buy one from here

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Used car dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.