Goodyear Auto Service
Portage, MI · Tire shop
- Address
- Goodyear Auto Service, 5029 S Westnedge Ave, Portage, MI 49002
- Phone
- (269) 382-5600
- Website
- www.goodyearautoservice.com
- Status
- Open · Closes 6 PM
Goodyear Auto Service is an auto shop located in Portage, MI. It is one of 79 auto shops listed in Portage. Its 4.2-star rating is slightly below the Portage city average of 4.4 stars. There are 10 photos associated with this location.
About Goodyear Auto Service
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Hours
| Saturday | 8 AM–6 PM |
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
Customer Reviews
NO INTEGRITY. Do not be fooled. There is a culture here of overcharging and trying to sell parts that are not needed. I do almost all my own repair work on my personal vehicles and have for years. However, my employer would rather I have the work done for a variety of reasons. I could hear the wear bar rubbing on the rotor, which is the warning to get the pads changed. Pretty common knowledge. I received an estimate for the front brakes at $623 with brake pads that I could buy at any parts store for less than $30. I was told I needed pads, rotors, and a flush on my brake fluid??? All I needed was front brake pads. That's the POINT of having a wear bar on brake pads. It about made me sick. When I told them there is no way I needed anything other than pads, he told me with the
Awesome service. Very friendly and made availability for my specific situation. I recommend 💯 % ....fair price matching and went above and beyond any expectations I had .
Calvin was great and provided great customer service over the phone. He won our business! Highly recommend Goodyear for your tire needs! Everyone very helpful!
Update 10/18/23 STAY AWAY FROM THIS COMPANY! Companies that behave this way are the epitome of everything wrong with businesses. Do not be deceived by their "helpful" response. After calling the number it was nothing more than the same game. The representative said there was nothing they would do because it was the Property Damage Claims department's responsibility and they would have them contact me. They contacted me and just said it was denied and would not do anything. So I am still in the same absurd place. I guess it just comes down to legal recourse, which is absolutely ridiculous. 10/18/23 On August 4th I had my tires rotated. They managed to cause $4,727 of damage to my vehicle in the process by damaging the wheels with their equipment. After submitting a complaint the manager re
I purchased a set of Cooper tires here that from the start were absolutely terrifying. No grip on the road- very slippy compared to the sets I had before and after. I finally decided to replace them early for my safety and learned that they had prematurely worn out anyway. The staff was fantastic about advocating for and helping me with a warranty claim, but the amount toward a new set that the warranty provided for was a very paltry amount. I decided to forego it, rather than sink more money into tires from this brand, when I might not be comfortable with the ride and will not get an equitable amount back if they are in fact faulty. I will not buy Goodyear tires again.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.