Goodyear Auto Service

I have 4 cars that ALL currently get serviced at the Goodyear in Simpsonville. Manager Stephen and Mechanic Mike Mitch have been lifesavers time after time. Both listen very well and communicate thoroughly of what is needed for the fix. They are true to their quotes and word. Both keep you informed on the status of your vehicles. Stephen makes you feel that your in good hands and he will personally go out of his way to make anything right. Instead of having busy techs clean some dirt from work he (while busy) he cleaned my driver area better than I left it. No work is beneath him. He is a good example for his employees. As far as Mike his experience level is off the charts. He can do it ALL!! My family all know to go see Mike if they have any issues. I no longer let any place work on my ca

I Came in for an alignment the front and rear needed to be adjusted, Mike took care of my car. He inspected my car fluently, Quoted valve covers gaskets and spark plugs and a tune up. i dropped my car off at 9am, Told me it was gonna be about 6:00 before he could have it done with how busy they are.i got a phone call at 2:00 saying it was done and complete. Highly recommend this store!

I dropped my van off on Friday afternoon. It is a fleet vehicle and needed rear brakes. I told them they could have it until Monday afternoon and to look it over. I picked it up Monday at 4:30 as I needed it back. Nothing had been done. They didn’t pull it in until Monday and waited until noon to ask the fleet company for approval. What ever they asked the fleet company to do was denied. I think they were trying to milk the fleet company for unnecessary work. I won’t be back. Very sad. Update: I took my van to the local Ford dealership and they had no issue putting new brakes on. I arrived at nine and left at 11:30. While I was there, I called the number that Goodyear asked me to call to answer questions. I went through the automated response and then was put on hold with elevator music.

Haven't had much of an issue with them, yet, they've done everything properly and pretty quickly. Except, the last time I brought a company truck here, the guy at the counter seemed about as miserable as he could be, just unwelcoming and depressed. I also asked them to check my brakes because they have been squeaking pretty bad, and they apparently didn't bother. And now this most recent time, I called on a Wednesday to schedule an appointment, guy on the phone was great and helpful, scheduled an oil change for Saturday...or so I thought. Apparently they guy did not actually enter it in, or possibly the guy at the counter didn't know how to find it. Either way, someone goofed. And if they can't get something this simple right, it makes me wonder what else they might be screwing up. I'd muc

My brakes started making noise, took the car in yesterday for a brake issue and the guys took great care of the car. They showed me a few things to keep an eye on also that my regular shop has never mentioned. Will be coming back for them to take care of.