Goodyear Auto Service

Today I received EXCELLENT service! Brian was able to get extend the Black Friday deal to a new set of Solaris tires!! Plus, he had a set of the previous model tire and I got them for about $59 each!! They did an alignment check and everything is good to go. Brian and Julian’s team were able to get our car in today even though my appointment was for tomorrow as we had a snowstorm and the tires were in desperate need of replacement I am VERY happy with this service today…

If I could do no stars I would but never the less, I was treated like I had no clue about tires. Bought all new tires in April for my vehicle and had major OCD about checking them daily since I was raised by a school bus driver/ truck driver and a fireman engineer driver which taught me pre-trip safety. For them to say that I rode on it on low air for to long, tearing up the inside of the tire so the warranty wasn't honored. Well when I got the flat I was only 2 blocks from my house when I called AAA for assistance. So how can I drop my walk around not seeing to drive only 2 blocks to getting a nail from in front of my neighbors which is very clear in all the pictures. Anyways sorry for the long details, just put it this way I got proof and documents that they where roughly treating my rim

Dropped my car off for an oil change, tire rotation, and balancing. My tires are a year and a half old, and so is my battery, which was changed the same day. My car has had *no* issues starting, and I should be able to expect my car to start after dropping it off for an oil change. I drove an hour into town, dropped it off, and then went with a relative to see an ill family member out of state. There was confusion on drop-off, because they didn't have my name on the schedule despite my dad giving them the info. I said the make and model, OH okay we do have it on here. Great, easy fix. A few hours into the trip, we get a call from Goodyear telling me I need to replace all my tires (even though I just got them replaced closer to my home a year and a half ago) and all my brakes (the car is 1

Was told there would be to be "diagnostics", but not made clear it would be $100. Terrible communication. Would not recommend. I've been coming here for years and bought multiple sets of tires here, but I will never come back. Update: I called the number provided, and had to wait 10 minutes to speak to someone. They said they would refund the fee without taxes. I asked for the whole amount to be refunded, and they said they would have a supervisor call me back.

Showed up at 10:53 AM for my 11 o’clock appointment — right on time. Left at 2:53 PM. That’s four hours to install four tires. A tire an hour… pretty impressive, right? I’m not sure if this was a tire appointment or a patience endurance test. If efficiency is what you’re going for, maybe consider borrowing a few tips from Harold’s Tires — they could probably knock out a full set before your crew finishes a single lug nut. Appointments clearly don’t mean much here. If you’ve got an afternoon to kill and nowhere to be, this place is perfect. Otherwise, good luck.